Would You Accept Your Salary Being Frozen for 2 Months? Then Why Should Binance Customers?

Binance’s Favourite Reply: “Please Be Patient” — Does Customer Empathy Even Exist?
My money has been caught on Binance since 29 August 2026. I have cooperated, answered questions, contacted help repeatedly, and submitted formal complaints. What have I acquired in return? The identical copy-and-paste replies again and again: “Please be affected person,” “We perceive your concern,” and “Await the evaluation to be completed.”
Significantly, is this what buyer help means to Binance? Clients are expected to cooperate endlessly, but Binance can't even provide a transparent rationalization or a sensible timeline.
Attempt placing yourself in our footwear. Imagine your salary being withheld for 2 months, and each time you ask when you'll get it, your employer merely says, “Please be patient and thank you on your understanding.” Would you accept that?
Cease telling us that you simply perceive our considerations when your actions present completely no empathy. Repeating the same scripted response shouldn't be an answer, and asking for endurance without offering meaningful info shouldn't be customer support.
I'm not asking to commerce. I simply want access to my own money. If needed, let me withdraw the whole lot and shut my account.
@BinanceCSHelp, please stop asking clients to know Binance. When will Binance finally show some understanding toward its clients?
Case IDs: #170809416 / #172138054