Binance, They steal and keep silent!

2 days ago I opened a short position on doge 2021-06-23 01:02:04 I sold doge in the amount of 5846.4 pcs. at a price of$0.19 I put a stop order if the price becomes $ 0.1990.19, buy this position and close the order. At a maximum of $ 0.2. And went to bed. When I woke up, I saw my order was triggered and a purchase was made at the price of $ 0.1920 in the amount of 5847(I rounded this one in my order) But the most interesting thing is that at this moment the binance shows me that I did not close a short position in the usdt, but that I opened a long position. I checked and sold the coins, but instead of getting out, I opened a short position on doge. I have sold and bought coins several times, as can be seen from the history of transactions that exit doge in usdt. But it didn't work out for me. As a result, I bought 5668.30 doge so that there would be a profitable position, and not a loss-making one. And I have 178,089 doge left in a short position, which I cannot buy since the system no longer allows me to write I have no money. I have the result I have been writing to support for 2 days now, no one answers. They only write wait for 2. Then wait for 6 hours so in a circle. I'm probably not the only one. Write down who solves the issues how