Binance Futures is a scam and they don't want to admit it

Hello Everyone,

I tried to reach to binance and they rejected my compensation although their platform didn't perform with buggy android app and network delay from their server-side, and I noticed evidence of fraud in charts etc.

Lost 77000 USD

Please see my to email to them today, Please help me go viral with this to get those scammers what they deserve.

Hello Binance Team,

In response to compensation claim 202105191930016866718604895, where you ignored the evidence and provided me your story and (possibly - will get to that later) manipulated data.

"

[Binance] Compensation Claim Rejected

Your USDⓈ-M Futures compensation claim with Appeal ID 202105191930016866718604895 is rejected.

Dear user, Thank you for the information and description provided. Upon verification of the orders and the activity in your account,

we can see that upon opening the short position on the date and time 2021-05-19 12:56:00 (UTC) which is when the limit sell order was filled,

- I opened the buy order at the start of 12:54 to 12:55:0? And the price was above the set price but I got network failure on android as shown (it may open the order but didn't show, your server is buggy and failing at the time) and used PC as I got errors viewing and controlling the trade (network failed) but the price marker is moving! -

You have placed 2 take profit market orders. One was placed on the date and time 2021-05-19 12:55:56 (UTC)

- was take profit placed by default or manually after my filled sell order? -

And was subsequently manually canceled on your end on the date and time 2021-05-19 12:56:05 (UTC). The other was placed on the date a time 2021-05-19 12:56:33 (UTC) with the stop price at 32500 USDta nd trigger condition mark price which was expired on the date and time 2021-05-19 12:57:43 (UTC) due to the correct execution of the stop-market order with trigger condition mark price and stop price 33800 USDT executing correctly on the date and time 2021-05-19 12:57:43 (UTC).

- are you aware of your android bug where TP/SL not being posted properly after double ticking, even reduce only being posted with orders after double ticking it out : https://drive.google.com/file/d/1xr_4FUZ2DZUej8b9bhQpA-wyMduldRF1/view?usp=sharing

According to the records you have been able to correctly place and cancel orders accordingly

-aside from the 100% delays and chart manipulation and the android bug, I was not able to close order correctly -

And the closing of this trade was executed based on an order placed from your usual IP and device. At the moment, under these circumstances, we cannot provide financial compensation of some kind. Thank you for your understanding, Sincerely. Binance Support

"

I have gathered more evidence and will repost the compensation properly to understand the errors from binance platform causing this loss when I was supposed to profit $33000 extra if it performed as it should,

At start I have placed sell order of 33000 with TP on 32000 and SL 33800 (on android with double ticking the options while deciding and TP/SL instructions didn't go through) 12:54 to 12:55:0? (even with delay your system pick it up upon later checking on 12:55:14 where the opening price 33250.00 , low 32286.68 but didn't get filled till 12:56:00 as per your communication where the opening was 32909.50)

-Evidence files are

Chart of 2055 - 22may.png https://drive.google.com/file/d/1hoDD1HuHGBC_D5Tspt99m50uHetEdwVf/view?usp=sharing

Chart of 2055 - 24may.png https://drive.google.com/file/d/1yoaY11ghVcmyWEgPRgRoPi1SLXs7STVW/view?usp=sharing

Chart of 2056- 22may.png https://drive.google.com/file/d/13laEWlZoXG1SsCuqlTY3oOHEgGEvRc_L/view?usp=sharing

Chart of 2056- 24may.png https://drive.google.com/file/d/1U7cesB1rCB066kE0nhzg6CtDr_-U6Sbz/view?usp=sharing

order-delayed-logs.jpg https://drive.google.com/file/d/1I2KsHAjKads8KwY0FALhRr62aGZ7VB4c/view?usp=sharing

-

I thought the whole order didn't go through as I keep getting network error, and ran to my pc while chatting my mate on Facebook about, My binance app was on and numbers are moving, the sell order was filled and I have unrealized profits while TP/SL are NOT OPEN!

-Evidence files are

Error-Messages.jpg

https://drive.google.com/file/d/1Vf2VI1es8w8L82ZIYUXuCqz7wB53dpik/view?usp=sharing

Facebook-chat.jpg https://drive.google.com/file/d/1lkCtqdFnsV4jmqHePmMAMFJwjXEEZ-FS/view?usp=sharing

-

12:56 charts shows high of 35546.23 and Low of 32865.51, while sell order is filled, I noticed that there are no TP/SL as set by phone and did set it manually twice as it is not getting picked up,

35546.23 was the highest point (at 12:56 and I passed that minute) for next 4 minutes even and it went to 32000 at 21:03,

I sat stop market from my PC and my android without reduce at 33800 and it didn't get picked up magically and the highest point of that minute got picked up of 35000!!! Causing -$77000 instead of -24000!

The chart looks way different and numbers are manipulated - numbers changing when checking, please see this (not yet published to crypto communities) : https://docs.google.com/spreadsheets/d/1eXHVgCTE9Fs7NtttEGAxhUtdO7QF7VrTC40m3LIQwnw/edit?usp=sharing

-Evidence files are

Stopmarket-calculator.png

https://drive.google.com/file/d/1AJQgkr6QACVGpsYy0RQ9ZbQhHQ6M-oTs/view?usp=sharing

Binance Futures- May 22, 2021.mp4 https://drive.google.com/file/d/1oNUEm0NzRHaGgoVvDTksH3VVa2mbyUlZ/view?usp=sharing

Binance Futures - May 24, 2021 at 19-04.mp4

https://drive.google.com/file/d/10vBvJ641Dj0Et1ovIzo-ve3_IXCuR9G2/view?usp=sharing

-

Binance announced they will delete expired orders etc orders from database (cover up?): https://www.binance.com/en/support/announcement/bc2df056df0b4c7cbd6b8e8d87a200e1

it is clear system is flawed at these 20 minutes from the android bug, Charts number changing in two days window, Network failed error while price number is moving.

Even my Future wallet shows -$6912 every day, which should never happen, I didn't get any margin call or liquidation call to top up my margin to hold more.