binance blocked account

I have a Binance account, on the 9th of September I have acquired a Solana switch from another Wallet, Binance has requested me if that deposit was coming from my account or one other account, I reply from that it was coming from myself, the funds have been credited in my account and some minutes after that finance made a transfer from my tackle, to another tackle 'binance 2' and it occurs that those funds have been frozen, I've notice acquired any official notification or noting from Binance saying that. yesterday, on the 15th I needed to withdraw my Solana as well as other funds current on my Binance account, (I have USDC and EURO also there) and I see that I can't, end up that Binance has blocked my USDC and EURO that match the amount of SOL, there's an error message saying that part of =your funds are blocked, the Solana, but that the remaining are available to withdraw. but in fact I can't withdraw neither the SOL, neighter the rest of the cash.
once I contact help I am not getting any real reply from them just a few robotic reply and no rationalization as to why the rest of my cash is blocked. (the usdc and the sol).